Posts Tagged: 2

Creating a Culture of Customer Service – “And Would You Like Catsup for Your Fries?”

Last week, a friend told me about a presentation she’d just done for some local elected officials, on making government websites customer-friendly. She said the session had gone really well – they got it. But this is what caught my attention. She said some of these government officials had never thought about their websites inRead… Read more »

Counties’ Fear of Social Media…But Need Not Be

In a word…fear. That about sums up most local government leaders and their thoughts about the use of social media. As the government with the closest proximity to the public it serves, a lot of my peers worry about opening up another dialogue venue. Many aren’t familiar with social media sites and can’t envision whatRead… Read more »

Joining the Deepwater Horizon Response effort in New Orleans

It’s hard to imagine that within a few short months work would take me to the heart of back-to-back high profile tragedies. First as a Senior Technical Writer on the Fort Hood Commission and a subsequent Air Force Follow-on-Review; and now as a Public Affairs Specialist with the Deepwater Horizon Response’s Joint Information Center. MyRead… Read more »

Top 5 Ways to Get Your Next Gov’t Job

**New to GovLoop? Join today to share gov’t best practices and amazing career advice*** Every day someone reaches out to me with a similar story. I work at X agency and am looking for another gov’t job because a) I’m moving to X city b) I’m bored c) my boss hates me. Generally, these individualsRead… Read more »

You can’t afford to do your job

I have a completely different way of thinking from my fellow public servants about career development. Their way of thinking is I am going to sit in this job for as long as possible, obtain civil service protections, and maybe move up the ranks in responsibilities. This can take years. It’s the old way ofRead… Read more »

Social media isn’t your job

You, the government marketer, are no longer the organization’s lead communicator. I was asked by my planner colleagues, “Where’s your blog?” Well, I don’t have a blog (other than this one). One of them pointed out rather correctly that my job was to be a “social media enabler”. I like that term. So you’re aRead… Read more »

“Govsourcing” the Reno.gov homepage

(original post at www.kristyfifelski.com) I’m not alone in the quest for Gov2.0 – friendly government websites, so I would like to ask the government web community for input and ideas on enhancements to Reno.gov. Please comment below with your suggestions and input! (Some comments are already on my blog at the address above.) Background SeeRead… Read more »

Generation *U*

So you haven’t heard of generation “U” yet either? Why, according to FedSmith generation “U” is the UNRETIRED GENERATION. Full article AND COMMENTS may be found here: http://www.fedsmith.com/article/2199/reality-generation-u.html So this article attempts to address the reasons or at least speculate why so many baby boomers haven’t retired. The comments are unbelievable! Some folks feel theyRead… Read more »