In state and local governments, much of the operational technology (OT) that monitors and controls critical infrastructure is based on legacy technology. That presents a major cybersecurity challenge. See how to upgrade — simply.
State and local entities may struggle to secure the operational technology that supports their critical infrastructure. That makes network visibility, and fostering an organization-wide commitment to digitization, important.
When AI implementation focuses on users, it promotes trust and facilitates better agency services. Here’s how Vermont makes it happen.
State and local governments face many challenges and opportunities. Here are some ways they’re meeting them now.
Evidence-based policy can help state and local agencies identify and mitigate systemic harms to better serve their communities.
In an age of mis-, dis-, and mal-information, election officials need the public to believe they’re doing all this securely, because election integrity isn’t just about accurately counting votes.
Improving public trust and engagement doesn’t happen by chance. It requires a strategy, a clear metric for success — more than click and open rates — and data to benchmark against.
Cyber criminals don’t care about jurisdictional borders. Governments need to collaborate to keep everybody safe. Here’s some advice on how to do it.
It matters whether someone has a positive or negative experience transitioning from traditional, face-to-face interactions with agencies to more digital outreach. The right implementation can help.