Habit #2: Foster Collaboration
Of all the ways to improve the productivity of your agency, collaboration is one of the most important. Here’s a look at how it works.
Of all the ways to improve the productivity of your agency, collaboration is one of the most important. Here’s a look at how it works.
It’s essential for governments to do everything they can to make their forms as accessible as possible, as they are critical gateways to public services.
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.
Making your social media and digital communication accessible for all is more important than ever, and these four tips can help.
Making websites accessible to users with disabilities is increasingly a priority at all levels of government. Documents are not as well known or understood as websites when it comes to accessibility.
Government agencies need to uncover their constituents’ real needs in order to establish customer-centered services and comply with mandates. User research programs help agencies do that, but they can be complicated. We identified key issues and steps to consider.
Accessibility doesn’t just improve engagement for constituents with identified disabilities. It also helps make resources more available to everyone.
VA.gov was recently recognized for its hard work improving user accessibility. Since veterans are more likely to have visible and invisible disabilities than other demographics, enhanced accessibility was an especially worthy goal. Here’s what the VA did — and how.
The Executive Order on Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce, issued in the summer of 2021, was designed to strengthen the Federal workforce by making sure the workforce more accurately reflected the citizens it serves.