3 Ways to Build Capacity for Decision-Making
Agencies increasingly are tapping into the power of data and analytics to support better citizen service. How best to seize the moment?
Posts Tagged: Acquia
What Digital Transformation Starts With
For many people, the first and only interactions they have with a government agency are through its website, and good first impressions can go a long way.
Take Digital Experience to the Next Level
“If a citizen gets a great experience for parking via a mobile app that was created by the private sector, why can’t they have that great experience with a government-based agency?”
Fostering Agility in Your Agency
Many agencies struggle with leveraging agility to better engage their citizens. Check out what these experts have to say about how your agency can stay agile while efficiently updating the web and citizen services.
How Digital Cloud Platforms Help Government
Today, citizens have come to expect fast, efficient and accessible services from government agencies. But to be successful, agencies must ensure that their digital strategies increase user engagement and address opportunities to save money. Managed cloud platforms and open source software are enabling agencies to do both.
Increasing Engagement Through Your Digital Presence
As citizens demand greater engagement with their government, agencies are working to improve their digital presence to provide a citizen-centric experience. In Tuesday’s webinar, state and local government leaders and industry experts talked about the successful digital strategies employed by Louisville and the state of New York.
How to Implement a State or City Wide Content Strategy
In the digital era, citizens are not just getting information about government from press releases or even their state’s main website. Now, citizens are connecting to government via apps, dashboards,various websites and social media. All of these content vehicles reach citizens in new and engaging ways. But the reality is that in the quest to… Read more »
Going Digital in Government
This interview is an excerpt from our recent guide, 30 Government Innovations That Mattered in 2015 which examines 30 government case studies that explore innovation at all levels of government. Innovations that spanned the government job spectrum from human resources to cybersecurity and back again. In the public sector, mission is everything. The mission drives agencies toRead… Read more »
How Los Angeles Is Breaking Barriers to Digital Engagement
“Customers want better services, but we’re also trying to be ahead of the game and be innovative and look out at other cities and [the] private sector to see if we can leverage their work,” said Ted Ross, the city’s CIO.
Choosing the Right Cloud Solution for Digital Engagement
Only a few vendors have created a cloud platform specifically tuned to the needs of managing digital experiences, and the results for agencies have been significant.