Listening: The Underrated Skill That Transforms Government Work
Government employees need the ability to clearly communicate, and active listening is the foundation of that.
Posts Tagged: active listening
Say What? How to Be an Active Listener
Leaders don’t just hear — they listen…actively.
Critical Conversations: Connect in Conflict
Difficult work conversations are unavoidable. Whether you’re addressing conflict, performance issues, or personality clashes, these “critical conversations” can be hard to initiate and even harder to steer to a positive outcome. We show the path for turning conflict into collaboration.
Active Listening Happened When I Gave Them My Knees
Active listening means being both physically and mentally ready to listen. It also means exploring the other person’s words by drawing them out through the use of open-ended, thought-provoking questions.
Want to be Part of a Government Dream Team? Listen.
Sometimes it’s best to stop talking.
10 Barriers to Connecting with Others
We know rudeness gets in the way of relating to others at work. But even common, well-meaning responses can block us from connecting with others. Here are 10 common ways we prevent ourselves from being present and truly listening to others, and steps we can take to remove those barriers.
How to Be a Leader When You Don’t Have the Title
There is no “right” way to be a great leader or manager, but you don’t have to be in a formal supervisory role to provide leadership to your team or your organization.
Leading Through Listening
Client management is always a challenge; there’s an implicit, ongoing challenge to forming mutual and clear expectations and partnerships from the very beginning. To achieve those expectations, one needs to learn how to lead through listening. I recall my early training in project management as an architect and later as a freelance consultant, learning howRead… Read more »