Should I become PMP® Certified or Agile Certified?
Take these things into consideration when you are deciding whether or not to become PMP or Agile certified.
Posts Tagged: agile
The Agile ‘Framework’ May Not Be What You Think It Is
Agile promotes flexibility by allowing for shifting priorities at key points during the process, but maintains within itself some well-defined and established practices that should not be flexible. Agile is not an “anything goes” framework.
View from the Inside: What Government Agencies Need and Want May Be Two Different Things
The existing government process wants long-term solutions to be predictable and written in stone. Unfortunately, reality demands that the government process be responsive to ever-changing needs.
IT is Changing. Here’s Your Road Map
If you wander into the new IT landscape and need orientation, you’re not alone. How do we navigate this new environment so that we can get the programs we need? Let’s connect the dots.
Government Gone Agile: How “Agile Management” Can Enhance Agency Success
With the coming change in Administrations, solidifying agile as an effective and go-to approach will help to strengthen the management of programs, both now and in the future.
3 Steps to Agile Communications
By adapting your communication methods as you go along using an agile approach, you can make sure everyone is on the same page. Want to try agile communications at your agency or organization? Here are some steps to take.
Illinois Makes the Business Case for Customer Service
Oftentimes customer service is an afterthought for overworked, under-budgeted and underappreciated states. And citizens are obligated to use government services, so why does the experience matter? Why waste the money? It matters, says Illinois Chief Information Officer Hardik Bhatt because, “governments don’t go out of business, but businesses go out of government.” In 2013, IllinoisRead… Read more »
Applying Human-Centered Design for Customer Service
Learn the three steps to any human-centered design process in order to create better customer services in government.
Don’t Build Applications in a Vacuum
It’s the start of the new FY, and new projects are getting initiated all across the government. As these initiatives get underway, the post gives you three things to focus on, and three things to stay away from.
Track Your Performance to Understand What Your Consumers Need – Part 1
Back in July, my first post as a Featured Blogger talked to how you can get more money for your program and have more early success just by releasing sooner. And while that is certainly half of the equation, the reality is you need to be releasing content that folks care about. I think thisRead… Read more »