The answer engine is a groundbreaking solution that harmonizes the power of large language models — such as ChatGPT — with the irreplaceable insights that knowledge management professionals can offer.
Getting used to AI can be an uncertain journey. Will it raise the quality and speed of your output? Will it expand the scope of your job, or put it at risk? Find out what an expert thinks.
For government positions, where objectivity is non-negotiable, cultural orientation and the integration of Artificial Intelligence (AI) can inadvertently taint the selection process.
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.
Constituents want to find information on your site quickly and easily. Generative AI offers a revolutionary approach to interpreting user questions and providing answers people need.
Data management has become a critical aspect of operations across the federal government in the digital age. The sheer volume of data generated daily requires efficient and effective management tools. Enter artificial intelligence (AI)-powered automation, a catalyst for enhanced data management and governance in government.
For decades, science fiction movies stoked fears that “machines will replace people.” With the rise of artificial intelligence (AI), the fear moved off the screen and into the workplace. The reality is this fear is largely unfounded, but AI is having a tremendous impact on how we work.
Artificial intelligence and machine learning can help make your data more readily searchable. Here’s how some agencies have used them successfully.
While generative AI models like ChatGPT have advanced significantly in simulating human-like conversation, they are not production-ready solutions for comprehensive customer support in government agencies.