Mapping the End-to-End Customer Journey
To deliver a high level of service, your organization needs an integrated system that lets you create personalized experiences across any channel.
Posts Tagged: amtrak
Further adventures in social media. (Aaaargh!)
I spent the morning live-tweeting an appearance before a state Senate committee by Kansas Secretary of Transportation Deb Miller. KDOT has proposed a new 10-year transportation plan for Kansas; Secretary Miller appeared before the Senate Transportation Committee to explain some of the highlights of the proposal. Her testimony continues tomorrow morning. I’ll be tweeting itRead… Read more »