Who’s Watching AI?
AI is great, but is it inclusive? Here are tips to ensure that AI-generated content reflects diverse, unbiased data.
Posts Tagged: artifical intelligence
Process Improvement Through AI: Enhancing Federal Agency Operations
AI can be a game-changer for agencies looking to enhance their operations and better serve constituents.
The Top 4 Trends Shaping Public Sector Recruitment
In 15 years or less, the US will be facing severe labor shortages. The public sector needs to prepare. Here are four trends to consider.
Transforming Case Management to Deliver a Better Citizen Experience
In government, promoting positive citizen experiences poses unique challenges. Modern case management platforms, however, can help agencies rise to the challenge through greater visibility, control, and traceability of data and processes.
Additional Guardrails for AI use in Government
Any use of AI or automation in government, particularly as it relates to benefit determinations or claims, needs to be accompanied by policy guardrails that create strong disincentives for improper denials of claims for benefits.
Banning Generative AI Won’t Work
Blanket bans or prohibitions against government agency use of generative AI won’t work. The recent Executive Order on AI takes a much more effective approach to guiding agencies on the proper way to adopt this new technology.
The Future of AI Hangs on Ethics, Trust
NSFs Sivagnanam believes the next several years could prove critical in laying the groundwork for the broad use of artificial intelligence.
Human-Centered Artificial Intelligence: Defining Who’s in the Driver’s Seat
Using human-centered design to make AI controllable, comprehensible and predictable is vital, and the U.S. government is well-positioned to lead the charge.
How to Make Digital Channel Shift a Reality
Channel shift happens when people realize that they can avoid long waits at on office or on the phone by doing a quick web chat.
How to Find Data and Handle Records Request Faster
The hunt for legal data doesn’t need to be long or painful. With the right people, processes and technology, agencies be quicker and more efficient.