How to Make Digital Channel Shift a Reality
Channel shift happens when people realize that they can avoid long waits at on office or on the phone by doing a quick web chat.
Posts Tagged: artifical intelligence
How to Find Data and Handle Records Request Faster
The hunt for legal data doesn’t need to be long or painful. With the right people, processes and technology, agencies be quicker and more efficient.
How RPA Will Revolutionize the Workforce
Robotic process automation (RPA) can modernize government workforces, workers will have more time and freedom to pursue the duties they’re passionate about.