Douglas County, Nebraska, used artificial intelligence (AI) and geographic information systems (GIS) to save time and money in its inventory of ADA curb ramps.
Poor data management can undermine an agency’s AI innovations. But by following three core AI principles, embracing flexibility, establishing a comprehensive AI strategy and adopting a forward-thinking data management solution, agencies can realize AI’s potential.
Agencies can improve their cyber defenses by integrating artificial intelligence (AI) into their cybersecurity strategies. Here are specific benefits of an AI-powered approach.
RPA has been a dominate force in automating and enhancing digital efficiency in government operations, yet the lure of AI threatens its continued use and expansion.
Civic tech is a vital way to improve constituent trust, and there’s a lot of potential for it to develop and grow.
Agencies are making greater use of artificial intelligence (AI), or at least preparing to. But the skills required to work successfully with AI are far more than simply technical — often they’re unrelated to IT. Here are AI skills agencies should look for as they develop their workforces and recruit new talent.
Though more than 100 years separates the inception of the U.S. Airmail Service and the launch of ChatGPT, we can learn many lessons from the former when deciding how to use the latter.
While generative AI (GenAI) presents a unique opportunity to streamline operations and improve citizen engagement, it’s not a mature technology. How can you overcome internal skepticism and help your leaders consider a practical GenAI project?
Artificial intelligence and machine learning are creating an opportunity for government to make services much more available and improve user experience. But they need to be adopted mindfully.
Milwaukee County uses machine learning to help identify discriminatory language in statutes.