Delivering Better Services With Complex Tech
New technology helps agencies deliver better customer service and improve their operations. All that advancement, though, comes at a cost: It makes things more complex.
Posts Tagged: artificial intelligence
Creating a Data-Driven Culture to Support AI and Machine Learning
More attention is being given to how data can solve challenges around digital services. Artificial intelligence and machine learning are powerful tools that can help.
Letting Go of Legacy Systems
Agency data is increasingly vulnerable to attacks by malicious actors — and older IT systems can do little about it. A new, analytic IT approach is more secure and helps agencies better fulfill their missions.
How to Overcome Workday Burnout
There are many ways to overwhelm employees: budget and staffing shortfalls, hastily sketched out ideas, too much technology. But there are ways to help people avoid burnout and do well with what they have.
Lessons from Government Innovators
Ask intelligent minds from across government to talk about innovation, and there’s one thing they all say: It can be a long and difficult journey. Here are insights from public-sector experts and industry gurus.
Talking Smart About Artificial Intelligence
AI has transformed how government operates and interacts with citizens. There are challenges, though, and additional opportunities.
Why Your Agency Should Think About AI Ethics
The time to think about artificial intelligence (AI) at your agency is sooner rather than later due to concerns like data security, transparency and bias.
Accelerate Your Agency’s Adoption of AI and ML with AWS and Partners
AI and ML solutions can increase agencies’ efficiency, improve job satisfaction, and increase the quality of services offered to constituents.
How States Secured the Election… And So Much More
Responsible for carrying out the election were not just poll workers and election officials, but thousands of IT staffers around the country who defended against cyberattacks.
Proactively Detect and Prevent Security Threats
The key to mitigating the risk of security threats is leveraging AI-driven analytics to continuously monitor user behavior for proactive threat detection.