How Automation Supports Better Community Engagement
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
Using the right automation tools can ease the burden on employees and deliver a more positive constituent experience.
It’s difficult to keep agencies cyber secure, and the growth and sophistication of cyber threats is daunting. But automation can be a saving grace for agencies that implement it.
Automation can make analyzing data so much easier. It can help agencies tell better “data stories” that put the information in context. Automating isn’t easy, though. Here’s advice from an industry expert.
Government technology leaders need to know about new cybersecurity threats, opportunities, executive orders, and other challenges. Here’s how one government expert sees the landscape taking shape.
It takes new strategies and technologies to build systems that work equally well for remote and in-office employees. Here are thoughts on making hybrid work secure and successful.
Tasked to do more with less, government agencies are looking for ways to lighten the burden on overloaded IT teams while also elevating the level of citizen service. Automation offers a way forward.
Here are three ways that automation recently helped the Energy Department (DOE) streamline its financial fraud and compliance workflows.
“We’re helping states rebuild critical unemployment systems with analytic automation, enabling agencies to deliver on their mission and get critical support to citizens.”
By automating analytics processes, agencies could conduct more efficient audits, identify water leaks faster, save over $1 million in duplicate payments and afford a faster recovery after a natural disaster.
Digital transformation is no longer the wave of the future — it’s standard practice for many agencies today. The key to transformation in these environments is observability.