Government is understandably excited about the potential for AI to elevate constituent services and enhance mission outcomes. But AI needs data — lots of data — to understand patterns and deliver intelligible guidance to federal workers. As agency leaders tackle these hurdles, they need to think about the desired outcomes and how AI can add… Read more »
Agencies may struggle to bring AI to life. They may face challenges deciding where to house AI infrastructure and when creating guardrails for safe data usage, including bias removal and data authenticity. Best practices can help implement AI safely, securely and effectively.
Organizations depend on a wide array of tools to support CX, and more tools create more attack vectors. A cloud-based resiliency platform can ensure rapid recovery after an event. Here’s how that works.
As agencies modernize, they need to find, correlate and act on real-time data wherever it is and in whatever format, and to deliver searches in a new way. A cloud-based solution for government can help.
Unfortunately, cyberattacks are happening more frequently across the nation. But there are ways to bolster your defenses. It begins with creating a security playbook.
Moving data to the cloud helps eliminate silos that can make constituent services both fragmented and frustrating.
Innovation can be tough, especially at public-sector agencies. Here are six ways to ease the process and benefit your organization and workforce.
If your data’s a mess when you move it to the cloud, all you get is a cloud-based mess.
Zero trust is a buzzword that’s gaining steam. But in simple terms, this model is enabling remote work and improving user experiences.
Unfortunately, these scenarios are happening more frequently across the nation. But there are ways to bolster your defenses. It begins with creating a security playbook.