Posts Tagged: budgeting

Project of the Week: Intranet Makeover, British Columbia Style

So here’s the deal. The entire province of British Columbia just gave their government intranet system a complete facelift and let’s just say the result could be an episode of “Pimp Your Site” if that show even existed. Anyways the public servants in BC are now rocking out with an intranet system that includes drupal,Read… Read more »

4 Little Explored Areas in Contract Transparency

Sterling keeps a blog called All Things Sterling. Transparency. Accountability. Openness. Whatever you want to call it, it’s here to stay. Transparency is young, but contract transparency is an infant. This gives us the opportunity to set the agenda of what it really means and will look like for years to come. GovLoop has alreadyRead… Read more »

TSP Talk – Rebound Completed?

Weekly TSP Wrap-up from TSP Talk Rebound runs out of steam The TSP funds were tossed around last week as stocks rebounded earlier in the week, but headed down again by Friday. The jubilance of the Greece bailout on Monday turned to doubt as the euro continued to trade lower. There is lingering concern thatRead… Read more »

My experience attending the Federal Consortium for Virtual Worlds Conference 2010

I was able to attend from the comfort of my home office. There were many panel discussions but these bullet points are from the discussions on vGov and Virtual World studies to stay in line with the initial discussion about Second Life. I would encourage others to go to their website and check out theRead… Read more »

Interview with Stephen Fletcher, CIO, State of Utah

(Written by Caron Calrson of FierceCIO.com) The State of Utah recently reduced its server count from 1800 to 400, and its IT department from 1000 to 800 employees through a comprehensive consolidation initiative. Operations costs were cut by $4 million, and the employee reductions were achieved entirely through managed attrition. In an interview with FierceCIO,Read… Read more »

Sales Territories

A protégé called and asked for my ideas on organizing sales territories. It was a false alarm as her bosses already had a plan, and it was a lot worse than their previous setup. Traditionally, we divide sales territories by lines of business, geography, or method of presentation (size of customer). All three methods areRead… Read more »

VETERANS AFFAIRS EMPLOYEE UNION TESTIFIES ON FLAWED WORK CREDIT SYSTEM

Current Performance Evaluation System Contributes to Benefit Delays, Union Says (WASHINGTON) – The American Federation of Government Employees (AFGE) and its National Veterans Affairs Council (NVAC), which represent nearly 200,000 employees throughout the Department of Veterans Affairs, warned Congress that the current performance evaluation system used by the Veterans Benefits Administration, (VBA) is contributing toRead… Read more »

Performance Based Contracting Needs a Continued Push through Acquisition 2.0

Why has it been so difficult to execute performance-based contracting? Certainly the complexities of modern-day service contracting play a part, but as Steve Kelman, former administrator of the Office of Federal Procurement Policy points out, it has been a frustrating and slow moving initiative making little headway in proper execution of these methods. …There isRead… Read more »

Interesting Article from HBR – On Twitter, Followers Don’t Equal Influence

On Twitter, Followers Don’t Equal Influence 9:30 AM Friday May 7, 2010 by Scott Berinato | Comments (5) It could be that Twitter research is popular because Twitter data is free and so accessible. That’s okay. Gift horses are just as good for riding. The best, latest entry in Twitter research is the handiwork ofRead… Read more »

The questions companies have when adding social to customer service

At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »