Tackle the Public’s Rising Customer Experience Demands

The public expects private-sector businesses to serve them continuously and digitally and, increasingly, they expect the same in the public sector.

Building Your Security for the Modern Era

Cybercriminals’ goal is to turn panic into profit. Agencies’ and individuals’ responsibility is to stop them.

Navigating Grants Management in Times of Crisis

Inherently a complex process, grant management gets even more complicated in times of crisis. The CARES Act exemplifies this.

Timing Is Everything for Web Application Security

When it comes to application security, network administrators need to think differently about web applications.

How to Digitize Mission Processes for Better Customer Experience

Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.

How to Unlock the Hidden Value of Your Cyber Defenses

Next time you catch yourself wanting another security tool, stop and ask: “How can I make my existing tools better?”

Remote Work Highlights Need for Seamless Collaboration

As many state and local government employees continue to work remotely, government has an opportunity to confront longstanding collaboration challenges and provide employees with the collaboration tools they need to get the job done, efficiently and effectively.