In government, promoting positive citizen experiences poses unique challenges. Modern case management platforms, however, can help agencies rise to the challenge through greater visibility, control, and traceability of data and processes.
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Arkansas Courts needed a better case management system. So they built their own, to save money and get the features they need.
Agencies need individual solutions tailored to different case categories but also need those solutions to interoperate and share data.
Reports are a constant — as are changing requirements. Plan ahead for reporting and you can take changes in stride. Here’s how.
The national spotlight on personal security (PerSec) breaches and vulnerabilities isn’t likely to dim anytime soon. Using a case management solution that maps its workflows to federal and agency-specific guidelines maximizes efficiency.
Is your work case-like? If it involves lots of data, non-linear workflows, and requires you and your technology to work together to reach the right outcome, then the answer is yes. And if so, it is important to have the right tools for the job.