A long time ago, in a bureaucracy far far away a policy wonk named Nick was tasked with creating a wiki dashboard that showed – in real time – what everyone across the policy sector had on their plate. The idea was to help the sector coordinate its business better and encourage a more proactive,Read… Read more »
As a follow-up to my previous blog where we chatted about the components of a Change Management (CM) Communications plan, this blog focuses on the specific tactics to utilize when implementing the plan. To get a better sense of how to create the plan, please quickly review my previous blog “Creating the Change Management CommunicationsRead… Read more »
It has been a while since my last blog. A combination of heavy travel and recovering from surgery on a torn Achilles tendon has caused me to re-adjust my schedule. It’s good to be back. In this week’s entry we will discuss developing the change management (CM) communications plan. As discussed in previous blogs, communicationRead… Read more »
As a follow-up to last week’s blog https://www.govloop.com/profiles/blog/list?user=1l6nclusxlq6q, this week’s entry concludes our discussion of the tactics that the Change Management Champion (CMC) can utilize to mitigate change resistors, also known as dissenters. As mentioned in my previous two blogs on this topic, frequently a combination of mitigation approaches may need to be utilized togetherRead… Read more »
As a follow-up to last week’s blog, https://www.govloop.com/profiles/blogs/the-greatest-danger-in-times?xg_source=activity, this week’s entry continues our discussion on the tactics that the Change Management Champion (CMC) can utilize to mitigate the change resistors also known as dissenters. As mentioned in my previous blog, frequently a combination of mitigation approaches may need to be utilized together or sequentially, asRead… Read more »
This quote by management guru Peter Drucker is very relevant today. Citizens’ expectations of government have been ratcheted up significantly and utilizing the previously deployed approaches to address constituent’s concerns may no longer be successful. By now you are familiar with the different types of resistors and the strategies that they typically deploy. In theRead… Read more »
This Machiavellian quote encapsulates this week’s blog, which is a continuation of last week’s blog https://www.govloop.com/profiles/blogs/people-dont-resist-change-they where we categorized the six tactics people utilize to avoid accepting change. To recap, there are several different tactics that are typically taken that can be classified into the following six categories Only Game in Town We Are theRead… Read more »
This Peter Senge quote is very appropriate for this week’s post. In last week’s blog we discussed why people typically resist change. (https://www.govloop.com/profiles/blogs/why-do-we-resist-categorizing). In this week’s entry, we take it to the next level by discussing why and how people actually resist change. What barriers and arguments do they use to convince themselves that changeRead… Read more »
Ah yes, an age old question, why do people resist change? A simple question that does not have a simple response. Is it because we are creatures of habit or is it that we crave consistency over correctness? Perhaps it is because we as individuals, as well as organizations desire stability and constancy and thatRead… Read more »
To achieve successful implementation of major change, a public sector organization must identify multiple Change Management Champions (CMC) to help lead the grass roots efforts for change. Ideally, CMC candidates should opt into the role. After all, forcing employees to be a CMC would appear to be antithetical to what change management is all about.Read… Read more »