Caution, Change Leaders! Beware of Catch Phrases
What’s consistently proven to be untrue? That to create change in an organization, leaders must “get buy-in” and “overcome resistance” in order to “drive adoption.”
What’s consistently proven to be untrue? That to create change in an organization, leaders must “get buy-in” and “overcome resistance” in order to “drive adoption.”
We can’t always plan for change when a crisis occurs. A crisis acts a motivator, and we look for ways to promote the change forward.
Change resilience is the ability to adapt to new circumstances, to bounce back from adversities or setbacks in new environments. Here are strategies to make government employees more change resilient.
Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.
New AI technologies are bound to be disruptive, even as they bring new capabilities. Here’s how to plan for them.
To be successful, any modernization project must address not just the technology but the processes and people.
When Pittsburg failed to get certification from Bloomberg Philanthropies’ What Works Cities Certification Program, the city dusted itself off and worked hard to change its entire data mindset. Here’s how they did it.
transformation, we often focus on the technology and expect the workplace culture to follow. But real change requires an engaged workforce.
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.
Agencies must serve the public without fail, especially in uncertain times. A strong government starts in the cloud.