Posts Tagged: change

“Bureaucracy” – Iron Cage to Social Network

I hate word “bureaucracy” because it degrades public sector workers at all levels. For many reasons, countless pejorative metaphors, theories, and political actions about public sector workers have decorated the iron cage. Public sector staff can weave webs supporting real collaboration, see contacts outside the hierarchy and rules; they seek out connections with people who… Read more »

Reflections of a Digital Government Customer

Australia is following the UK and the USA’s digital government lead: the citizen experience is rightly being placed front and centre in “a relentless focus on the needs of the user”. The newly released Digital Service Standard & Design Guide now provide the criteria that Australian Government digital services will meet as they embark on… Read more »

8 Tips for Changing Culture in the Federal Government

There are so many long-running projects in government that have failed to gain traction or reach full implementation. When leadership sits down to figure out why, one of the top reasons (outside of cost overruns and missed deadlines) tends to be culture, or the necessity of culture change. Of course, that’s a pretty big undertaking.Read… Read more »

Innovation and Adaptibility in Organizational Culture

Have you ever heard of buzzword bingo? Where you and your co-workers make a bingo card of words or phrases like “touch base” and “data driven” and “Scalable” and “Proactive” and “Paradigm,” then head into a meeting and see who can hit a bingo? Well, it’s a real thing. I mention it because buzzword bingoRead… Read more »

DorobekINSIDER: What One Change Would You Make?

Hey there. I’m Christopher Dorobek — the DorobekINSIDER — and welcome GovLoop’s DorobekINSIDER… where we focus on six words: Helping government do its job better. On GovLoop’s DorobekINSIDER: A how-to guide for being a government innovator How to Avoid the Lion’s Mouth: Risk Management Just What the Doctor Ordered: How To Achieve Smarter Care ButRead… Read more »

Cultural Diversity and What It Means to IT Managers

Recently I sat in on a meeting between a group of IT developers (contractors) and Federal program managers. Just a routine project review. As I looked around, it struck me that we were really quite a diverse crowd. In the room were people from China, Viet Nam, India, Russia, Somalia, Brazil, Puerto Rico, and Iran,Read… Read more »

7 Ways You Kill Creativity in Your Meeting

Do your meetings have a creative killer? Newsrooms call them “story killers,” the naysayers at meetings who repeatedly shoot down stories while unsuspecting victims are trying to generate new ideas. Creative killers assassinate ideas, breeding fear and limiting impact for hundreds, maybe even thousands. These idea deaths never get investigated and their potential never getsRead… Read more »