A recent US Senate hearing on the recruitment and hiring of college graduates made it clear that the Senators as well as the panelists from government and academia faced difficult questions about the future of the workforce and the dismal U.S. economy. The harsh reality is that the marketplace is not producing enough jobs forRead… Read more »
It has been a while since my last blog. A combination of heavy travel and recovering from surgery on a torn Achilles tendon has caused me to re-adjust my schedule. It’s good to be back. In this week’s entry we will discuss developing the change management (CM) communications plan. As discussed in previous blogs, communicationRead… Read more »
In Australia management in the public sector has an unhealthy managerialist bent. In a nutshell, a one size fits all approach coupled with the inherently arrogant notion that ‘more management’ is the solution to everything. In the main, this sad state of affairs has been peddled in the public sector by strategic human resources orRead… Read more »
Do you have a great idea on how to use technology to improve government? If so, the Merit Awards want to hear from you. According to a recent story in GovTech, MeriTalk will be awarding $50,000 for the “most innovative, problem-solving and cost-saving proposal centered on technology.” Ideas can be entered in one of eightRead… Read more »
This article was previously published on Tri Tuns blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see aRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION You are responsible for ensuring end-user adoption of the IT system in your organization. To ensure this occurs, you retained consulting services unique to user adoption, such as Tri Tuns. Now that the contract is near completion, you are worried that you may see aRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION A common practice – and TRAP – of change management is to attempt to convince (“sell”) end-users that the new IT system is beneficial to them. Change management teams spend several hours trying to “spin” their communications to attain this goal. The fallacy is spendingRead… Read more »
This article was originally published on Tri Tuns Blog. OBSERVATION We have all experienced this: a round of discussions generating wonderful ideas, with a promise to reconvene and determine next action items. The problem is those action items rarely become a reality, because there was never a sufficient amount of follow-through to act on thoseRead… Read more »
Cross-posted from Wired to Share In case you missed my excessive tweets and Facebook posts over the past few days, it’s now public that I’m leaving City of San Francisco to join Jim Gilliam and Jesse Haff’s 3dna, the company behind Act.ly and NationBuilder. I will be the “chief organizer” for NationBuilder, evangelizing the tool,Read… Read more »
Thanks to all who came to my presentation at the ACMP 2011 conference – as promised you can find my entire presentation here! In the fall I wrote a guest post entitled, “But I Don’t WANNA Change” about using change management techniques to encourage the adoption of social media within organizations. Over the past sixRead… Read more »