Posts Tagged: change

Should we retire old public servants? A view from Australia

Hi Folks – Nothing like a wintery day in Canberra to get the brain ticking over. Does your jurisdiction or department look like this? OK. Now that I’ve set myself up for being somewhat discriminatory consider this. The age profile of the APS is predominantly middle aged and upward. 45 to 55 + account forRead… Read more »

Gov 2.0 and Organizational Culture

Two interesting articles about organizational culture in the latest issue of the “Journal of Organizational Change Management.” The first article is a cultural analysis of organizational memory and its role in organizational change while the second article describes how organizational memory can hinder learning a new technology. In the first article, McCabe gives a moreRead… Read more »

Organization Re-Alignment: Is Your Organization Remaining Competitive?

Interview by Tony Deblauwe Workbabble.com Organization Re-Alignment: A Chat with Scott Span of Tolero Solutions Organizational Development & Change Consulting An increasing amount of attention is being placed on how organizations perform business and deliver results. Though there are still plenty of uncertainties, as organizations transition from pure survival mode to competitive growth, many haveRead… Read more »

The People Side of Change in Technology Implementations

The Enterprise Resource Planning systems (ERP) market is now worth upwards of $21 billion. Going into 2008, Cambridge, Mass.-based market researcher Forrester predicted a compound annual growth rate of 4.2 percent for ERP solution packages, and that number has continued to climb. The use of technology in the workplace is expanding at an astounding rate.Read… Read more »

OGI Conference – Internal Customer Engagement

As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »

Resistance is a Judgment, Not an Action

This article was originally published on the Tri Tuns Blog.OBSERVATION When talking about user adoption of major IT systems – CRM, ERP, HRIS, etc – at some point the discussion always focuses on overcoming “user resistance”. When I probe deeper and ask clients to define exactly what they mean by “user resistance” (what form itRead… Read more »