You can be a leader no matter your job title. Leadership is influence. And influence has everything to do with the way you treat others. When people perceive us as competent and caring to others, they’re more likely to accept us as a leader.
Learn how to address and alleviate signs of resistance in the workplace.
The gig economy could be the future of the workforce. Check out what it means for your agency.
Learn how to identify and overcome signs of resistance to change in your organization.
Process improvement can be difficult to implement in organizations where business has been performed the same way for a long period of time. Illustrating simple every changes that we make in our every day lives where we are improving process informally can sparking the discussion on how things can be different.
We will not lean right, we will not lean left, but we must lean forward. The Millennial voice, along with many others, is not being heard or represented in our Nation’s highest governing body.
Citizen experience presents a significant change to agencies, requiring the response of building service cultures that provide high-quality experiences. Perhaps this water metaphor can provide a new way of thinking about how we need to respond.
In times of transition, it’s important not to fear but rather embrace change and to keep an eye on the future. Here are some inspirational quotes to get you into that mindset.
Yesterday I got to play fort with my son for the first time in his young life. I loved seeing the joy in his eyes as he peered out at me from beneath the cushions on the sofa. As I watched him play, for a brief instant, I thought about how wonderful it would be… Read more »
Our challenge as leaders is in finding ways to motivate and communicate with the various generations in the workplace today.