There is something fascinating to me about the doomsday clock—where we attempt to predict our own self-destruction and hopefully prevent it! The chart in this post from the Mirror in the U.K. shows the movement of the Doomsday Clock over the last 60 plus years. Currently in 2010 (not shown in the chart), we standRead… Read more »
With the recent confirmation of the first federal Chief Performance Officer (CPO), Jeffrey Zients, a sprig of hope has emerged among the performance management and improvement crowd. The appointment marks the first time that a seasoned performance improvement leader has been selected to provide structure, vision and real, accountable results. Every administration has had aRead… Read more »
This newsletter focuses on Green IT and the growing awareness that governments, businesses, and nongovernmental organizations need to better manage their use of technology in an environmentally responsible manner. As large purchasers of electronic products and services, they have an opportunity, and a responsibility, to provide leadership through environmentally sound practices and cost-effective, life-cycle managementRead… Read more »
Contracting issues will be on the front burner of the Obama administration, and the stakes are large. With the passage of the Stimulus Bill, having an effective federal contracting function will be critical to the success of the Bill. While many observers see the current federal contracting system as broken, the seminar participants identified aRead… Read more »
Had interview today with Federal News Radio on the role of the Chief Technology Officer. Here are some key points: 1. The CTO is a subject matter expert on technology modernization, transformation and deployment of new technology in the agency. 2. The CTO is responsible to work with the lines of business and IT toRead… Read more »
I love this concept on the “Experience Matters” blog about suggesting Obama create a Citizen Experience Officer: http://experiencematters.wordpress.com/2008/11/23/obama-needs-a-citizen-experience-officer/ This is similiar to Chief Customer Officer concept and one that most successful organizations now have whether they are corporate or governemnt. This role includes: 1. Serving as an advocate for the customer (aka, citizens in theRead… Read more »
Congratulations. Here are ten suggestions from a former Deputy: 1. Be your agency’s Chief Operating Officer. No one else has the scope of authority to do this job. 2. Listen. Within the first 15 days interview 10 to 20 people who know the agency well. Ask them: What are the best things about the agency?Read… Read more »