Thank You for Your Service and Dedication
As you celebrate this Thanksgiving Day take a moment to appreciate what we do possess and our influence in the world at large.
Posts Tagged: citizen engagement
Technical Deep Dive: What it’s like to build at #100MillionCitizens Scale
Originally posted by Torleiv Flatebo, Director of Platform Engineering and Site Reliability on the GovDelivery Blog While GovDelivery is now over 15 years old, we have always been a Software-as-a-Service company priding ourselves in pushing the envelope in terms of cutting edge government software. That said, over the course of the last decade, technology has changedRead… Read more »
How Information Security Can be Optimized through Partnerships, Collaboration and Outsourcing
Information security for government agencies is a hot topic these days, and it needs to be confronted in a concerted, specific manner. There are a few factors at hand in the question of information security. Inability to keep abreast of threats, poor risk management understanding, inadequate funding for security initiatives and a shortage of qualifiedRead… Read more »
5 Reasons You Need Online Public Engagement on the Budget
With technology now providing online tools that show government expenditures in real time and make public budgets educational and interactive, citizens are coming to expect much more than a public meeting and a giant budget PDF posted to the website when it comes to budgeting visibility.
Embracing & Managing Negative Feedback
The immediate access to citizen feedback rendered possible by our digital world presents new and faster means for government organizations to improve their services.
Turning Mobile Phones Into Citizen Engagement Portals
This interview is an excerpt from our recent guide, Top Challenges & Solutions From State and Local Governments, which examines 16 case study examples transforming the way government safeguards information and technology. Teens and young adults are often accused of being addicted to their phones, but they are not alone: 90 percent of Americans own aRead… Read more »
Transforming Local Government In the Cloud
Emerging technology and local government initiatives are empowering cities and counties to transform how services are delivered to citizens, how staff communicate and collaborate. As a result, cities and counties are delivering improved services, driving higher levels of employee productivity, all while realizing significant cost savings. Office 365 has entered as a cost-effective option for… Read more »
Awesome Fed Channels on YouTube
Back in March 2009, GSA signed an agreement with YouTube which would allow government agencies to post content to this site in compliance with federal terms and conditions. By 2012, every major federal agency had a YouTube channel, and some were even featuring content specifically created for the platform. Compared to the other platforms I’veRead… Read more »
Yay or Nay on Feedback USA?
For four years, many have been eagerly awaiting cross-agency action on President Obama’s 2011 executive order streamlining service delivery and improving customer service. The U.S. General Services Administration (GSA) recently launched the pilot of Feedback USA to help agencies meet that goal. But, does Feedback USA look like it’s going to be worth the wait? Feedback USA is adding customerRead… Read more »
Whip-Smart Back to School Citizen Engagement Campaigns
Many Americans are really stressed about one thing right now, and that’s back to school. With about 70 million students expected in kindergarten through college in Fall 2015, everyone’s paying attention to back-to-school messages. Now’s the time to talk to your audiences about how your agency can help them during this hectic period. School administrators and teachers are looking forRead… Read more »