Fostering Agility in Your Agency
Many agencies struggle with leveraging agility to better engage their citizens. Check out what these experts have to say about how your agency can stay agile while efficiently updating the web and citizen services.
Many agencies struggle with leveraging agility to better engage their citizens. Check out what these experts have to say about how your agency can stay agile while efficiently updating the web and citizen services.
As the private sector interacts with citizens in increasing innovative ways, the public has come to expect the same level of engagement from the government. Granicus is making it easier for citizens to connect with government data and information by streamlining and digitizing necessary processes.
As we rush into a multi-channel future, let’s not forget the first channel: face-to-face contact. A handshake. A conversation. Help, in person.
Just how unhappy are constituents with the interactions and service they receive from government?
Citizens have come to expect the government’s digital engagement to be on par with the private sector’s. However, a lot of agencies are struggling to effectively implement digital service strategies. Fortunately, new partnerships are forming to make this process much easier and more efficient.
Even if a connection between Pokémon Go and your organization’s work seems tenuous or non-existent, you can’t ignore how the game is captivating many people in your local community.
As the messengers, we have the power to create fewer Magneto’s and more Charles Xavier’s — people who engage with public institutions and their fellow humans, working together to create a better tomorrow.
What can your government agency broadcast on Facebook Live? What kinds of broadcasts are public sector organizations already doing on Facebook Live that can inspire your efforts to catch the attention of viewers?
What if large-scale government organizations had a single cabinet-level agency dedicated to communications and public engagement? The idea of a Secretary or Commissioner of Communications may seem outlandish at first glance, but I believe the concept deserves our consideration.
Government is increasingly riding the digital transformation wave with the adoption of sophisticated technology solutions that provide enhanced customer engagement, improved efficiency and lower costs.