Years back, I had the good fortune to talk with David Gilmour, back when he was deeply involved in the Tacit Knowledge System. The software, since absorbed and disappeared by Oracle (hoping my Oracle friends can correct me here), simply allowed you to find expertise. You ask a question, and the system decided who couldRead… Read more »
We spend a lot of time talking about why the mobile workplace is important, how to create a mobile workplace, what technology to use, and how to overcome manager resistance. All of these topics are important, but I thought it might be worthwhile to consider how one person makes it work on a regular basis.Read… Read more »
The notion of e-governance has become prominent in recent years. Agencies around the world are now implementing technology into how they function and deliver services to citizens. Their objective: to distribute information more effectively, universally, and clearly to people. While the Internet undoubtedly fostered the evolution of e-governance, a new development has emerged that canRead… Read more »
The concept of shared services has been around for decades. But now with tight budgets shared services are finally starting to get some traction. Dan Chenok is the Executive Vice Chair for the Industry Advisor Council and the Executive Director at IBM’s Center for the Business of Government. ACT IAC recently hosted a Shared ServicesRead… Read more »
The Department of Veterans Affairs has been in the cross-hairs of critics for delays in approving benefits for deserving veterans. Recent reports suggest that VA has turned the corner and is reducing its backlog. One factor: greater collaboration with veterans service organizations. In May, the VA announced a partnership with two veterans service organizations —Read… Read more »
Working group identifies information exchanges for continuity of care and treatment of individuals Ashburn, VA, (August 28, 2013). The IJIS Institute—a nonprofit organization that focuses on mission-critical information sharing for justice, public safety, and homeland security—in collaboration with the Urban Institute (UI), is pleased to announce the report entitled, Opportunities for Information Sharing to EnhanceRead… Read more »
Why are some public sector leaders — like John Koskinen, Ed DeSeve, and Michael Bloomberg – so successful at what they do? An article in the September issue of Harvard Business Review by Nick Lovegrove and Matthew Thomas tries to explain why. They examine the careers of leaders who have been successful in addressing complexRead… Read more »
Written by Stacia Aylward and Stephanie Spence Diamond The Zelos team recently had the immense pleasure of collaborating with Steve Ressler, Founder and President of GovLoop, in executing his vision to engage participants in an energetic way at the 2013 Next Generation of Government Summit. Steve said something like, “let’s have something in the hallwayRead… Read more »
Have you seen the interesting article in the June Harvard Business Review by Reid Hoffman, Ben Casnocha, and Chris Yeh called “Tours of Duty: The New Employer-Employee Compact”? It gives us a new way to think about our careers – with an emphasis on increased flexibility. Instead of thinking of a career as a seriesRead… Read more »
We’ve all been part of the dreaded group project before. So you know there is always a weaker member, someone who doesn’t pull their own weight. The same phenomenon is true for inter-agency collaboration projects. Sometimes one agency just doesn’t give as much time or resources to a project as others. “One of the waysRead… Read more »