Posts Tagged: collaboration

TSA CIO on The Need for Collaboration

I was at Management of Change conference in Philly this morning and saw the Chief Information Officer for TSA speak – Dr. Emma Garrison – Alexander Here are my notes Building 30 year collaboration… -Some people hear collaboration and only think of 2009 and on Collaboration defined – a true partnership in which both organizationsRead… Read more »

Recovery.gov on Flickr – Pretty cool

Check out Recovery.gov on Flickr. http://www.flickr.com/groups/recoverydotgov/ People taking photos from Recovery funded projects I think if promoted right this has mass appeal. I’ve driven by hundreds of ARRA projects and I think it would be cool to have people take photos and submit them to Flickr and other sources. Could also be used as recoveryRead… Read more »

Project of the Week: Intranet Makeover, British Columbia Style

So here’s the deal. The entire province of British Columbia just gave their government intranet system a complete facelift and let’s just say the result could be an episode of “Pimp Your Site” if that show even existed. Anyways the public servants in BC are now rocking out with an intranet system that includes drupal,Read… Read more »

Utah Adds Education to Transparency Website

Just one year ago, Utah opened its financial system up to the public, making every individual transaction available for scrutiny. The Utah Transparency website (transparent.utah.gov) is unique in its detail that lets users drill into what any state entity is spending. Now, one year later, the site has added public and higher education. Every educationRead… Read more »

My experience attending the Federal Consortium for Virtual Worlds Conference 2010

I was able to attend from the comfort of my home office. There were many panel discussions but these bullet points are from the discussions on vGov and Virtual World studies to stay in line with the initial discussion about Second Life. I would encourage others to go to their website and check out theRead… Read more »

What is the Biggest IT Change in the Last 30 Years?

Collaboration has come a long and I do mean a LONG way in the last 30 years. So with all the advances out there what is the single most important one? You can vote here: http://ideas.govloop.com/forums/56138-moc-30-years-of-collaboration I mean there are several to chose from: E-mail, Internet, Cell Phone and Shared Drives, and if we haven’tRead… Read more »

Notes from the NJ Statehouse

So I spoke at the New Jersey statehouse on GovLoop last week. Here are some notes from the other sessions: -Watched video of Socialnomics -Listening first, selling second -Iran presidential elections -State Department sent social media experts to Russia for diplomatic piece -Mexico- use Twitter to talk about locations where violence has occurred -PR andRead… Read more »

The questions companies have when adding social to customer service

At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »