Posts Tagged: collaboration

My experience attending the Federal Consortium for Virtual Worlds Conference 2010

I was able to attend from the comfort of my home office. There were many panel discussions but these bullet points are from the discussions on vGov and Virtual World studies to stay in line with the initial discussion about Second Life. I would encourage others to go to their website and check out theRead… Read more »

What is the Biggest IT Change in the Last 30 Years?

Collaboration has come a long and I do mean a LONG way in the last 30 years. So with all the advances out there what is the single most important one? You can vote here: http://ideas.govloop.com/forums/56138-moc-30-years-of-collaboration I mean there are several to chose from: E-mail, Internet, Cell Phone and Shared Drives, and if we haven’tRead… Read more »

Notes from the NJ Statehouse

So I spoke at the New Jersey statehouse on GovLoop last week. Here are some notes from the other sessions: -Watched video of Socialnomics -Listening first, selling second -Iran presidential elections -State Department sent social media experts to Russia for diplomatic piece -Mexico- use Twitter to talk about locations where violence has occurred -PR andRead… Read more »

The questions companies have when adding social to customer service

At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »

Mickey’s 10 Commandments – Tips from a Disney Imagineer

Last week, Bowen Moran asked, “What Would Walt Do?” as a launching pad for discussing the leadership style of Walt Disney. Yesterday, I had the privilege of hearing a keynote speech by Disney Legend Marty Sklar at the IPMA-HR Western Region conference. One of the original Imagineers working with Walt Disney in the early 1950s,Read… Read more »

Government by Collaboration

The Intergovernmental Solutions Newsletter on Government by Collaboration is now available. This edition presents the views of 22 IT leaders of nations, states, federal agencies, and municipalities and thought leaders who are working to ensure openness in Government. Government by Collaboration is the third newsletter in a series highlighting each of the three areas inRead… Read more »

Informing Communities: Sustaining Democracy in the Digital Age

“The time has come for new thinking and aggressive action to ensure the information opportunities of America’s people, the information health of its communities, and the information vitality of our democracy. Information technology is changing our lives in ways that we cannot easily foresee.” That’s a quote from Informing Communities: Sustaining Democracy in the DigitalRead… Read more »

Icelandic Volcano strands people, Twitter allows them to fix it

For the last two days a volcano in Iceland has been spewing ash and rock high into the atmosphere with little indication that it is going to stop any time soon. The danger that the ash presents to aircraft (the particles are so fine and sharp they can destroy a jet engine) combined with theRead… Read more »