So I spoke at the New Jersey statehouse on GovLoop last week. Here are some notes from the other sessions: -Watched video of Socialnomics -Listening first, selling second -Iran presidential elections -State Department sent social media experts to Russia for diplomatic piece -Mexico- use Twitter to talk about locations where violence has occurred -PR andRead… Read more »
At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »
Any and all welcome. Please let me know your nominations: where is government really exploring the use of gov 2.0 tools around child welfare and safety; environmental health; and the like. Domestic or international. Who is the star? Where can we see the best examples? Thanks much. – Zach
Last week, Bowen Moran asked, “What Would Walt Do?” as a launching pad for discussing the leadership style of Walt Disney. Yesterday, I had the privilege of hearing a keynote speech by Disney Legend Marty Sklar at the IPMA-HR Western Region conference. One of the original Imagineers working with Walt Disney in the early 1950s,Read… Read more »
The Intergovernmental Solutions Newsletter on Government by Collaboration is now available. This edition presents the views of 22 IT leaders of nations, states, federal agencies, and municipalities and thought leaders who are working to ensure openness in Government. Government by Collaboration is the third newsletter in a series highlighting each of the three areas inRead… Read more »
What I find really annoying about wikis in the government is that people think we need more than one. Having one wiki for everything in the government is the best way to get value out of this technology. This principle is not unknown, yet time and time again people choose instead to create a wikiRead… Read more »
“The time has come for new thinking and aggressive action to ensure the information opportunities of America’s people, the information health of its communities, and the information vitality of our democracy. Information technology is changing our lives in ways that we cannot easily foresee.” That’s a quote from Informing Communities: Sustaining Democracy in the DigitalRead… Read more »
For the last two days a volcano in Iceland has been spewing ash and rock high into the atmosphere with little indication that it is going to stop any time soon. The danger that the ash presents to aircraft (the particles are so fine and sharp they can destroy a jet engine) combined with theRead… Read more »
So Sunday I did some epic reading (or say skimming) of the nearly 30 OpenGov Plans from the various agencies. Here are my initial thoughts and descriptions –Size – Ranged in size from 20 pages to 80 pages. While I usually lean towards shorter is better, often the shorter plans felt like they lacked substanceRead… Read more »
On April 7, 2010, the Environmental Protection Agency published the Open Government Plan, an Innovation Timeline, and started a Forum Blog for Public Discussion. In a flurry of activity, following months of preparation and planning, the EPA completed the latest milestone of the Open Government Directive, and then some. But this is not the endRead… Read more »