The President’s December 8, 2009 Memorandum on Open Government requires a new approach for many federal government organizations. It will impact the people, processes and technology of government offices. It will impact the work habits and behaviors of government employees. For Open Government plans to be successfully implemented, cultural issues will also need to beRead… Read more »
Continuing my thinking on the World of GovCraft, I’ve started to think about what the real challenge is for government, various comments suggested that Government is so disconnected that it is unlikely that we will start to bridge the gap. But i’m starting to wonder whether this just an illusion and we are only creatingRead… Read more »
In government, where change is recurring and often stressful to the employees affected, Web 2.0 can be a tough sell. One of the biggest hurdles in implementing technology in the workplace is not resistance to technology per se, but the cultural shift that the new software represents. But when a technology is introduced which replicatesRead… Read more »
Netflix is a subscription based DVD rental service that lets its customers browse thousands of movies online and then delivers them though the mail system. With so many movie choices available and to be competitive with brick and mortar rental establishments, Netflix has improved its customer satisfaction though numerous user interface improvements, movie distribution centers,Read… Read more »
We generally have a disconnect between the person, business, or agency that we want to be and the reality of who or what we are today. This disconnect is a great thing, an opportunity for growth an opportunity for improvement. However, when not understood, it is also a major pain point, something that leads yourRead… Read more »
I am up to my ears judging Clearmark Plain Language Award entries, but I just had to raise my head to comment on Andrea DiMaio’s latest blog piece, “How To Love Government 2.0 and Be A Contrarian at the Same Time.” I so agree with him that we can’t just rely on technology to engageRead… Read more »
Getting the Word Out A big part with any online community is getting the word out. As government agencies move to engage online in various communities and create their own…a big part will be getting the word out. On GovLoop we get the word out in a number of ways including: -Being awesome – AsRead… Read more »
How many neighbors do you know on your street? When was the last time you did something together as a community? Have you ever had to deal with crime in your neighborhood, or known a neighbor in need but did not know where to start? Well, if you lived in Joseph Porcelli’s neighborhood of JamaicaRead… Read more »
“Social Media” is a squishy topic to a lot of people, and particularly to decision makers within many organizations. The gurus seem to know what they are talking about — mostly — but even the concept of “social media expert” is riddled with fallacy. The problem, as I see it, is that social media hasRead… Read more »
http://www.nagconline.org/ orginally published by NAGC Newsletter, February 2010Social Media & Government: An Oxymoron or a Perfect Challenge?Author: Andrea Schneider Social Media is an Open System. Thriving social media sites are interactive, ever evolving, receptive to change, build relationships, share information, and rely on constant communication. They are community building, dependent on participation, and highly collaborativeRead… Read more »