When the “Wrong” Words Can Help People Find the Right Services
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
It’s usually good to use plain language and avoid jargon. But sometimes, incorrect, outdated, or obscure terms can help you “meet people where they’re at”!
The CCAR method can help you communicate with your boss and influence decision-making. Here’s are tips for using this strategy.
Do you ever speak to a coworker and wish you could have phrased yourself better? Here are five tips on how to communicate with confidence in the workplace.
Government management expert, Mika Cross, speaks with a colleague about how to help new hires get their feet under them.
Saying no when necessary allows employees to build healthy relationships with colleagues and managers. Here are practical and professional ways to do it.
Change management projects can seem overwhelming. What’s needed for success is someone who understands processes, operations — and people.
Do you ever speak to a coworker and wish you could have phrased yourself better? Here are five tips on how to communicate with confidence in the workplace.
Using complicated language makes it difficult for agencies to communicate effectively with the people they serve, and creates barriers to equity. New federal legislation, however, would require agencies to use plain and clear wording.
We know that feedback is critical to our success. Not all of us recognize – and benefit from – the feedback we receive, though. Here’s how to change that.
Kindness might seem like a popular buzzword these days, but maybe it’s because there is something extraordinary about it. Maybe it’s because even the smallest act can change someone’s entire day. Show some kindness to your employees with these nine simple ideas.