Leadership demands a holistic, conceptual understanding of an agency, not just one small piece of the overall puzzle. When we place people in boxes with blinders on in the name of efficiency, we remove the capability for holistic understanding.
Open conflict, tense meetings, and burned bridges are all too common at work. If you’re thrown into an awkward situation with the expectation that you can make it better, try some of these strategies and see if they work for you. What other methods have you used to diffuse tough work situations?
Teams look instinctively to their leaders for emotional clues on how to respond to situations, or at least I know I do. Especially in times of uncertainty, your employees will look to you to see how they should respond.
Having an effective social media strategy not only means having clear goals for the content you share, but also a plan to assess whether or not that content is getting you the results you desire.
Our challenge as leaders is in finding ways to motivate and communicate with the various generations in the workplace today.
One method of avoiding conflicts and decreasing resistance which has achieved significant critical acclaim in recent years is Verbal Judo.
More times than not, it’s these preferences–and our different preferences– that aggravate us most about our coworkers. The reality is that we can’t force how others choose to communicate, interact with others, or how they decide to manage tasks. What we can do is reframe our thinking about our coworkers when we get frustrated with… Read more »
You can turn a soul-crushing performance appraisal into an opportunity to engage your staff. Make it an interactive conversation that energizes both you and your employee. My team and I have used the following format for performance feedback for over a decade. We use it for both glowing appraisals and tough reviews
Are there people in your organization that regularly break promises, violate expectations, or behave badly? Does a lack of accountability and a culture of indifference encourage this behavior and make others afraid to speak up?
I had always considered myself to be an engaged employee and not a part of the problem. But somewhere along the way, I had joined those who were just waiting for the clock to hit the time to go home.