“Get smart” means paying attention to co-workers, friends, family, spouse, or a partner. Nothing brings more stress to interpersonal relationships than carrying frustrations home after work. Get smart means getting smart. Being aware of all this takes work. Being smart about the law, political motivations, and social context is part of our job. It is… Read more »
You’ve found an informal mentor and set up your first meeting with him or her. These four strategies can help you effectively communicate and build a strong relationship with your mentor.
The bridge between the IT world and the “real” world seems to be widening. IT folks are tackling complex technology issues of today without fully understanding how minor errors can majorly impact the everyday user. Meanwhile, us common folk don’t even understand what makes the Internet work. The two worlds can’t seem to collide, oneRead… Read more »
WWSJD? What Would Steve Jobs Do? Could Apple employees ask themselves this and know what to do in a tricky situation? Can your employees ask themselves what YOU would do in an unusual situation and know what they should do? In last week’s blog I introduced the Malcolm Baldrige and Florida Sterling business management modelsRead… Read more »
Very few people are actually bad at communication. I freely admit to being one of them. It’s not to knock myself, but to be honest: I live so deeply in my head, I am such an introvert, that it actually feels like a painful and difficult waste of time to stop exploring the world of ideasRead… Read more »
Understanding and identifying your personal communication style can help you manage work with others who may have different communication styles.
As a manager, giving difficult feedback to an employee can be one of the hardest parts of your job. The conversation can be fraught with peril. If done well, giving tough feedback can help your team member grow – but if done poorly, you risk consequences like straining your relationship, or demoralizing him or her. SometimesRead… Read more »
We all have to work with other people in our careers and we’re never going to get along with every single person but we can definitely take an active role in attempting to. Conflicts exist in all work places and in the public sector there are some antagonists that can lead to additional strain onRead… Read more »
As I write this post, there are 64 emails sitting in my work inbox, of which nine are unread. I’m sure some of you are laughing right now: “Sixty-four emails? Honey, I’ve got over 2,000. Cry me a river.” Don’t hate. It’s been a slow day. And I ditched over a hundred of them before sitting downRead… Read more »
EIS is the main component of the Network Services 2020 (NS2020) Strategy. It will replace GSA’s Networx and regional and local contracts, which many agencies currently use to acquire best-value IT, telecom, and infrastructure. Agencies will start to transition in 2017.