Posts Tagged: communication

Contractors and Procurement Officials: Customer Service Is A Two Way Street

There seems to be a development that is coming more and more to the forefront: the case of the out-of-control Contracting Officer (KO). There are usually two paths to interactions with a KO, one being the KO who is overwhelmed with the workload, doing the best they can to handle it, and simply have veryRead… Read more »

Six Challenges Consuming Federal Agencies And How To Overcome Them

Government agencies are being confronted with a multitude of challenges that are forcing leadership to make some drastic changes. Decreased budgets, increasing workloads, and high turn-over are just a few hurdles that agency leaders have to overcome as they struggle to improve the general consensus of working for the federal government. Earlier this year, fifty-fiveRead… Read more »

Do vague requirements cause programs to fail?

Do vague program requirements cause projects to fail? That’s the question ESI International wanted to know. They surveyed project team members, including project managers and contracting officers, and found that 80 percent said their agencies lacked a formalized process for defining and managing program requirements. Bill Damare is the Vice President for Government Markets atRead… Read more »

Saving lives with inter-agency teamwork — how one Sammies finalist is reducing medical errors

Every year, tens of thousands of patients die or are harmed by preventable medical errors such as pharmaceutical prescription mistakes, hospital acquired infections and surgical missteps. Breakdowns in communication among doctors, nurses and other care providers are a leading cause of these tragic errors. James Battles is a social science analyst at the Agency forRead… Read more »

Public Opinion, Public Judgment, and Public Wisdom

Pollsters, politicians and pundits quote public opinion polls to tell us what the public thinks. Deliberative democracy advocates promote public judgment to deepen public opinion. Few people talk about public wisdom – what it could be and what it could do. I think we need all three forms of public sensibility. I think we canRead… Read more »

Meet the SWAT team for social media (VOST) and is there a VALUE in transparency?

On today’s program Earlier this week, we asked if Twitter and Facebook spelled the end of emergency management. Well, emergency managers are actually learning to use those tools to broaden their eyes and ears about what is going on in an emergency. They are called Virtual Operations Support Teams. And we’ll talk to an emergencyRead… Read more »

Beyond doing more with less — rethinking the work we do with IBM, did twitter kill emergency management? and NASA reacts to the Mars Rover

On today’s program Doing more with less — that’s the mantra these days, right? But is it time to just do things differently? We’ll talk to Chuck Prow — the General Manager of IBM’s Global Business Services’ Public Sector business — and get his thoughts. He is the author of a new book — GoverningRead… Read more »

Write Better, Think Critically

For the next generation of government leaders, Nick Charney has several strategies to give your writing edge. And why should you care? According to him, “The ability to affectively communicate information is what puts you above everyone else.” With left-brain, creative skills of increasing importance in our economy, what differentiates you is the ability toRead… Read more »

Project Management 101: Getting Things Done In Government

For the session on Project Management, the panel included: Doug Brown Practice Lead, Enterprise Architecture and Program Management at Vigilant Watch Integration Brent Bushey ITPM for the Alien Criminal Response Information Management System, Department of Homeland Security Shaun Khalfan Program Information Assurance Manager, Defense Logistics Agency Throughout our session on project management, the panel providedRead… Read more »