An integrated organisation can deliver an integrated service. But an integrated service is unlikely to be able to deliver an integrated organisation. That though is a distinction which is easily missed, not least in thinking about joining up government services, where the hoped for magic of an integrated web platform leading to seamless information andRead… Read more »
On Tuesday the Obama administration laid out their ambitious Digital Government Strategy. Federal CIO Steven VanRoekel and Federal CTO Todd Park unveiled the strategy at the TechCrunch Disrupt NYC that took place in New York. “It’s a roadmap to transform government to be an enablement platform. Open data will be the new default. On topRead… Read more »
I wanted to share this post with GovLoopers because it’s relevant to communicating both on behalf of — and to — government agencies. Would love to hear your thoughts: Part of being a good communicator is bridging the legitimacy gap with your audience. If you send a brochure or a blog post to an ArmyRead… Read more »
This month I was honoured to be interviewed for a new book on blogging available now on Kindle. Author of ‘Your Blog Voice‘ the fabulous Philippa Davies asked me questions about my blogging for inclusion in the book and she’s kindly allowed me to reproduce my interview here. For interviews with bloggers of all varietiesRead… Read more »
Gadi Ben-Yehuda The business world was all atwitter about Facebook, but my round-up is about Twitter this week. Twitter in the US and the UK. Brunel University published “An Overview Study of Twitter in the UK Local Government,” and the IBM Center released “Working the Network,” a Twitter guide for federal agencies, written by SyracuseRead… Read more »
Government is a lot like the weather. Everybody complains about it, nobody does anything about it. I was once told, “The problem with government workers is they don’t have any customers.” That would create behavior. No customers means no meaningful feedback, no praise for doing right. That’s an ugly career. Something has to change. OurRead… Read more »
The struggle to foster transparency and engagement between citizens and their representatives knows no international boundaries. Co-Founder and Outreach Director of the newly launched CitizenBridge, Richard Pietro, sat down with Chris Dorobek of the DorobekINSIDER to discuss how their team of internet savvy citizens is helping bridge the communication divide. CitizenBridge connects citizens to theirRead… Read more »
It’s been a rough couple of weeks for federal employees. First with the GSA conference scandal and then the Secret Service Prostitution scandal. But feds are doing some amazing work and the Partnership for Public Service is highlighting those achievements in their annual awards program. The 33rd Samuel J. Heyman Service to America Medal (SAMMIES)Read… Read more »
Inattentive or laissez faire oversight, followed by sudden, harsh enforcement of rules, followed by inattentive or laissez faire oversight. Sound familiar? Is the drift and clobber style ever effective?
The issue of subcontracts management is a badly needed topic that has gotten little attention recently, either through proposed legislation, or anywhere else. I attended the Acquisition Excellence 2012 Conference a few weeks ago, jointly sponsored by the American Council for Technology (ACT) – Industry Advisory Council (IAC) and the General Services Administration, discussing withRead… Read more »