A 3-Minute Guide to How Government Agencies Should Handle “Content Governance”
“Content governance” describes how decisions about your online content are made and implemented across your organization.
Posts Tagged: communication
A Digital Experience Refresh for a Venerable Institution
The redesigned NYSCA online experience reflects New York Governor Cuomo’s vision for a more efficient, effective, and modern government.
Jaws: A Different Kind of Shark in the Water
At this junction of my career, I felt like I was facing my Jaws and needed a bigger boat.
Workplace Safety for Lone Workers
We, as representatives of government entities owe – to ourselves and our customers – an environment with hazards mitigated to the best of our abilities. Enhanced security and safety measures not only encourage a healthy morale among employees but also promote the image of government as responsible and accountable community partners.
50 Cups of Coffee This Year
Setting the goal of having coffee with 50 people forces you to be clear about your goals.
How to Conduct a Productive Meeting
It should be said though to managers that even with meetings being a mainstay in the work setting to keep people and projects on track, it does not mean that getting together should be a long and arduous task. Meetings can and should be an effective way to communicate information and to keep projects on… Read more »
Surprise! Your Next Mentor May Be Hiding in Plain Sight
You may think you don’t need a mentor or may not know where to find them. But most likely, your organization is overflowing with mentors waiting to help you on your career journey.
The Trick to Effective Communication
At GovLoop’s recent GovUp, a new series of after-work career and leadership development workshops, we heard from Leadership Coach Andy Gingrich. He explained how “the secret sauce of requests” can help transform communication, even in the most confrontational of situations. He also walked us through an exercise to prove it.
5 Things You Should Know About Lean Management
Lean management provides the ability to study and manage employees and their related processes breaking them down into a kind of supply chain view. Then, focus on what works and what does not work thus, providing input for a model for improvement.
A Strategic Approach to Customer Communications
For government, the task of effectively communicating with customers can feel overwhelming. But with the right approach, agencies can tackle all of these objectives while also effectively engaging users.