Posts Tagged: communication

Don’t Worry; Trust the Government – Why Citizen Engagement is Difficult

It’s a rather obvious observation that the modern world is complex and confusing. There is a lot that have major influences on our lives but we don’t know much about. Things like climate change, global poverty, Mideast peace, etc. When we feel ignorant about a subject that affects us personally, we do research to learnRead… Read more »

Taking Kaleidoscopic AIM: Designing a Matrix for “Cognitive-Communication” Consciousness

[If you do not wish to receive my free mailings, email [email protected]] Hi, As we rapidly stream through the holiday season and New Year, I hope you can reconnect with loved ones, whether in person or electronically. I hope too you will take the time to pause and recall both fond memories and any feelingsRead… Read more »

Should the Public Sector have it’s own “M” model?

CRM, BPM, KM, ECM. These are the abbreviations of new electronic management or “M” models that have emerged with the growth of the Internet. They relate to the management of traditional business practices ranging from customer relations to knowledge to business assets that are now enabled electronically through the Web and complimentary devices. Their useRead… Read more »

Two Communicational Tools Providing Perspective, Patience and Presence: Message and Mantra for Transforming Reaction into Response

Increasingly, research is showing a direct correlation between employee productivity, business profitability, and the degree to which employees feel their employers are concerned about their personal and professional welfare. (See The 2010 AMA Handbook of Leadership.) For example, in the groundbreaking work, First Break All the Rules: What the Greatest Managers Do Differently (Marcus BuckinghamRead… Read more »

Using Conflict As a Tool for Growth: 3 Steps to Resolution

This blog is an excerpt from Kathleen’s upcoming book Living the Leadership Choice. Join the Leadership Connection community to receive updates and exclusive content. “Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging the relationship and deepening it. That factor is attitude.” – William James One ofRead… Read more »

Are One-on-Ones Necessary for Market Research?

As the government looks for way to save money and improve performance, the topic of adopting best practices for IT acquisitions continues to be at the forefront of the conversation. However, implementing those best practices continue to be challenging, especially in the thought process with one-on-one sessions. When it comes to market research, the governmentRead… Read more »

Open Government Links of the Week – September 23, 2011

Transparency Advocates React to U.S. Open Government Action Plan (by techPresident) “President Barack Obama on Tuesday led the public unveiling of national open government action plans from the eight countries participating in the Open Government Partnership, a multilateral coalition on openness and transparency.” Find out what some advocates have said about it. September 2011 MunicipalRead… Read more »

Open Government Links of the Week – September 16, 2011

6th edition of state-by-state Open Government Guide (HT NFOIC) How’d your state do? How do you think it could be improved? Social Media as a Credible News Source? “Still a little ooky about social media? Well, believe it or not, social media is a major element of news nowadays.” This talks specifically about social media,Read… Read more »