In the process of redesigning our city’s web site a few years ago, we studied the comments of Gerry McGovern in Ireland. Gerry is the author of a newsletter called NEW THINKING which has insightful content about the use of our web sites and the content we provide on it. I really liked his thoughtsRead… Read more »
How and when and where leaders communicate continues to be in the midst of transformation. It seems we’re always on the air in some way. Have you noticed? It is evolving as the whole landscape for leadership changes —involving all of us; stretching across cultures and many dimensions of difference at a breakneck speed. EachRead… Read more »
This weekend, I participated in the Science Online 2010 conference at the Research Triangle in North Carolina, at the request of Karen James of the HMS Beagle Project. We connected on Twitter. She works in the UK. I work in DC. We met for the first time in North Carolina. Pretty cool, huh! Our panelRead… Read more »
Even with my recent blog posts about the social media landscape, said landscape continues to morph at warp speed and we are seeing more and more videos everywhere; on business sites, news pages, personal websites, video hosting sites, mobile devices, social networks, blogs, cell phones, email and postings to video portals, and posting for clients.AsRead… Read more »
Shameless pug here: I’m reaching out to folks who are interested in having more in depth discussion about Customer Engagement in Government. I’ve established a new group titled “Customer Engagement” and I’m inviting you to join and contribute. I’ve published a few items of my own in the group & offer you a sample ofRead… Read more »
“You’re being negative!” Recently I led a team building workshop, and that was a federal government Division Director’s reply to my questioning, “Why the ‘Front Office’ meeting had not been working?” Preceding my operational assessment a number of people noted: a) that for several months people were not bringing relevant agenda issues to the meetingRead… Read more »
“Communication leads to community, that is, to understanding, intimacy and mutual valuing.” – Rollo May Effective communication is a cornerstone of any transformation project. It is basic Transformation fuel. Without effective, people-centered communication, our Transformation efforts will sputter, lurch, and eventually grind to a halt. I recently sent an email to a number of friendsRead… Read more »
Twitter has had a big impact in the way we communicate, but security concerns have put a damper on its use within the DoD/IC, until now… Welcome Chirp! Chirp is an Open Source Twitter clone available on Intelink. It is on NIPR, SIPR, and JWICS, has an official Authority to Operate (ATO) and on productionRead… Read more »
A New Blog & Post: Let me know what you think. Alice
From the Government Business Examiner Continued from part one-Department of Defense (DoD) Business Transformation Agency (BTA) EP&I Title 5 violations – part one Continued from part one Not only were tax dollars wasted, but the waste was sanctioned by leadership. And, with the mission of the warfighter a main BTA proclamation, it has occurred toRead… Read more »