Active listening means being both physically and mentally ready to listen. It also means exploring the other person’s words by drawing them out through the use of open-ended, thought-provoking questions.
Why (and how!) local government staff should tell their stories on social media.
Connecting with your colleagues through intentional conversation can help foster trust and transform your office’s culture.
Getting close to retirement age doesn’t mean you have to stop thriving in your career.
Learn how to re-engage your community by telling your city’s story with maps.
This blog is an excerpt from GovLoop’s recent research brief, Engaging Citizens and Improving Outcomes: Digital Communications for State and Local Governments.
When it comes to gratitude, our professional life can feel less clear than our other relationships. How can you show gratitude at work without seeming over the top? Keep these four keys in mind the next time you thank someone you work with.
Are pesky (but helpful) acronyms hindering your citizen engagement efforts?
The mission of your organization can only be accomplished by people with the knowledge, skills, and initiative to make things happen. Capturing and sharing even some of the basics can go a long way in equipping current and future employees to carry on your organization’s important work.
Learn how you and your team can succeed in the next big project.