Who’s Listening to Your Message?

Knowing your audience… who is listening to (or reading) your message. Here are three accounts of the same story written for separate audiences.

5 Easy Ways to Recognize Your Employees

There are many types of recognition, but here are some easy ways to recognize the efforts of employees, whether the recognition is top-down or peer-to-peer.

Communication in the Information Overload Age

We are surrounded by incoming information at every turn. Silence is no longer something people seek to fill; it has become something people seek. How then can you get your message heard amidst all the noise?

Read This Before You Write Your Next Briefing Memo

So you’ve been tasked with writing a briefing memo on an issue for “Upstairs” or “The Front Office”. Keep these points in mind and your brief will shine.

Engaging Effectively with Email in Government

As public sector agencies work to communicate with their users and customers, engaging effectively with email can be challenging. Including email marketing in your digital outreach provides a more efficient way to communicate with specific, measurable outcomes.

7 Steps to Being Website-Ready

Whether you are starting from scratch or thinking of revamping an old site, these seven steps can help demystify the process of getting your website online. Follow them to reap a rewarding harvest of visitor engagement.

What Prevents Unified Communication in Gov?

Today, one of the most important capabilities for a government organization to possess is effective communication – both between employees and with constituents. Now more than ever, that communication is vital. But, it’s also more challenging to achieve.