The 7 Barriers to Digital Communication
What are the top barriers you need to overcome to effectively communicate through digital channels?
What are the top barriers you need to overcome to effectively communicate through digital channels?
Did you somehow inherit the role of content admin for your local government’s content management system (CMS)? As government employees, we all wear so many different hats and sometimes certain hats have a higher learning curve. Here are some tips for elevating your site on a content management system.
Content services platforms (CSP) are helping organizations grow into the 21st century versions of themselves by empowering employees with access to the content they need, when and where they need it.
Most agencies are accustomed to managing PDF files, Word documents and other standard text inputs. But traditional systems for managing this type of content are incapable of keeping up with the growing diversity, increasing size and the volume of unstructured content (video, audio and more) that government employees and citizens are rapidly producing.
This six step framework not only provides a way to understand current or completed digital transformation initiatives; it can also be used to plan and execute new projects.
If you want your constituents to understand and trust what your organization tells them—you need an editorial style guide.
“Content governance” describes how decisions about your online content are made and implemented across your organization.
Government content now comes in a wide variety of digital formats ranging from photos to satellite imagery to surveillance video and social media. Digital content services platforms can help agencies effectively manage their new, unstructured digital content.
While government has been focused largely on big data and structured data sets, the more than 85 percent of unstructured data and the impact it has on the operations of government has largely been ignored. From serving citizens, to mission readiness, to day-to-day operations, being able to effectively find and manage content for use in… Read more »
Agencies should seek a software-based enterprise content management (ECM) system that can achieve modernization goals while enhancing productivity. ECMs provide the tools and strategy to digitize processes, organize agency content, and ultimately optimize workflows. To choose the right ECM, make sure to look for these six critical capabilities.