Using analytics to make better decisions is taking root in agencies across the government, notes a new report by the Partnership for Public Service and the IBM Center. The report explores how a dozen pioneers did it, and leaders from some of these organizations offer advice on how others can, as well. Investing in, andRead… Read more »
Have you ever walked into an organization and just got that “hum something just doesn’t feel right feeling”… I know I have (more times than I’d like to count). Many of us know from the first time we enter into an organization, whether as an employee or a consultant, that what they say is notRead… Read more »
According to our marketing partner –Preactive Marketing – the phrase “culture is…” generates roughly 20 million global hits. This indicates it is quite a popular topic and that people are interested in what culture is – and why having a high performance one is important. We’ll share our thoughts, though we also prefer to hearRead… Read more »
How does a leader change the culture of an organization that is resistant to change? Start by working with the existing culture, says business writers in a recent Harvard Business Review article. In this way, the culture can be an accelerator of change, not an impediment. Business writers Jon Katzenbach, Ilona Steffen, and Caroline KronleyRead… Read more »
The Australian bullying recently announced an inquiry into workplace bullying. The public service should be leading the way in putting a stop to workplace bullying. Sadly, the reality is that there is a gap between what is espoused and what actually happens in the Australian Public Service. Ticking the boxes on administrative processes is notRead… Read more »
I came across this gem via Peter Stoyko’s blog; it’s the Valve employee handbook. Before I share my thoughts, here is what Peter had this to say about it: Behold: the employee-orientation manual of the future; except, I hasten to add, this manual is for an extremely successful company from the here and now, theRead… Read more »
What is awesome – in a negative sense – about what is described in this post is the fact that abusive cultures such this are allowed to flourish in the first place. Over the past month and a half I have been working with Serene Teffaha and others as a result of disclosures that pointRead… Read more »
When accounting for the costs (both real costs, such as time taken to select and recruit a replacement, and also opportunity costs, such as lost productivity), the cost of employee turnover to organizations has been estimated to be up to 150% of the employees’ remuneration package. In the case of the public sector can, orRead… Read more »
An excellent video from Erik Qualman. A progression from the death of the wrist watch to the emergence of the Digital Leader. Destruction may seem a harsh term to some. After all, these devices and services have been replaced by something better. All of it social. However, that being said the way some of theRead… Read more »
In the course of examining data from the current Australian Public ServiceState of the Service of the Service Report the previous report. It contains an interesting chart showing employee satisfaction or engagement by length of service in the APS (see at the end of this post). What is interesting is the reduction in engagement overRead… Read more »