I work for a culture (the Air Force) that prides itself on innovation and a mission-first approach. However, in a long-term work project involving process mapping and process design for an internal customer, I’ve also noticed a culture of workarounds driven by several factors: 1) obsolete yet required forms; 2) lack of concrete guidance fromRead… Read more »
Silicon Valley is known for its technology, not its management, innovations. But some of its management innovations are worth looking at. Netflix’s HR policies rank right up there when it threw out the standard playbook! Former Netflix chief talent officer, Patty McCord, describes its key talent management tenets in a recent Harvard Business Review article.Read… Read more »
Business leaders have to create an environment that motivates employees to want to take care of customers. A strong company culture is now one of the key criteria for employees when choosing where they want to work. Once employees join your organization, your company culture will have a direct impact on how they work forRead… Read more »
Culture eats technology for breakfast (to adapt the more common version, that culture eats strategy for breakfast – but culture is omnivorous, so no problem there). The critical question which follows from that statement gets much less attention: where are we going to have breakfast. That question is the focus of this post. Not longRead… Read more »
Originally posted on #GovLife. Or as I’d like to call this post, Everything I Learned About Workplace Culture, I Learned From Warby Parker. But seriously. For those of you who don’t know about Warby Parker (I may need a moment to re-evaluate our friendship), they’re one of the small business darlings from New York thatRead… Read more »
Why is creating a diverse team important? Do you know how to create diverse teams? As the Vulcan’s say, “Infinite diversity in infinite combinations.” Diverse groups of individuals bring diverse ideas and experiences, diverse ideas and experiences contribute to increased sharing of thoughts and ideas, development of new solutions, and increased innovation. All this contributesRead… Read more »
The IRS has never been the most popular kid in the lunch room. The current IRS scandal shows an agency experiencing organizational and leadership issues. I suppose they provide a necessary function, but who hasn’t complained bitterly in the spring about the amount of money and time it takes to meet their demands? I’ve beenRead… Read more »
These days, most every orientation handbook has it: the dreaded social media policy. Does your agency have a social media policy for all generations? Some rules can be fairly liberal, like when social media can be used during working hours. Some are more stringent- like how employees use their accounts on their own time. SocialRead… Read more »
Well, does your business or agency suck? I doubt you’ve asked yourself this question before in quite such a direct manner. This might sound harsh, and maybe it is. Lousy customer service, poor innovation, and bad leadership all contribute to terrible organizational culture- those things all impact your performance and how successful your business is.Read… Read more »
Embedding a social media culture in your department on Prezi