CX Is More Than a Role, It’s a Mindset
More important than customer experience jobs in gov are the individuals who occupy those roles, their self-awareness and leadership support.
More important than customer experience jobs in gov are the individuals who occupy those roles, their self-awareness and leadership support.
Explore new places in our nation’s capital!
IoT is the network of machines, objects, animals and humans that have unique identifiers and can transfer data via the internet. The field is growing.
The pope is in D.C. and I got to see him yesterday during the Papal parade. Although the experience was unforgettable, the events leading up to the parade were nerve-racking and stressful. How could something so joyous bring me so much stress? As I strolled the streets of D.C. (at 5 AM) to head toRead… Read more »
www.homelandsecuritynet.com Many social scientists referred to guerrilla warfare as the “weapon of the weak” and terrorism as the “weapon of the weakest,” using violence to generate fear, and thereby to achieve their political goals, when direct military victory is not possible. Today terrorists usually prefer to avoid attacking heavily defended “hard targets” such as militaryRead… Read more »
The 100 best signs at the Rally To Restore Sanity and/or Fear
America’s Smartest Cities by Les ChristieFriday, October 1, 2010 Ever wonder what happened to your high school valedictorian? He or she might just have wound up in Washington, D.C. That metro area has the nation’s highest percentage of residents with college degrees. Call it America’s brainiest place to live. In the District and surrounding suburbs,Read… Read more »
Hello Everyone! Shannon here! I am one of the GovLoop interns this fall. As of today I have officially been here in Washington, D.C for a month! I graduated from Auburn University in August and spent about two weeks at home before I found myself eager to work and learn more about social media IRead… Read more »
I recently posted a blog posting on my blog, Analytics for Government about Washington Traffic and whether performance management techniques can help. I’ve now added a survey link off the blog to get YOUR views on the Washington Commuting Scene. This is admittedly a non-scientific, non-random survey on views about traffic, but if we getRead… Read more »