911 Is a Treasure Trove of Data – How Do We Put It to Good Use?
Consider all the information passing through 911 dispatch centers on a daily basis: addresses, names, medical conditions and more. What can it be used for?
Posts Tagged: data
The 3 Levels of Customer Experience
To build an effective and scalable experience, organizations must understand all aspects of their customer interactions and focus on three main levels of CX
Survey: Gov Employees Share Data Strategies and Top Challenges
Ensuring that data is fully available and accessible can be a major barrier for many agencies in achieving a truly data-driven culture.
How Utah County Used GIS to Help Ensure a Smooth Election
The second-largest county in Utah, Utah County, transformed its outdated election processes into a location-enabled system suited for modern-day elections.
Why Data Management Is Not Just an IT Concern
To realize the full benefits of their massive and growing stores of data, government agencies need to think in new ways about data management. Rather than coming at data management strictly from a technology perspective, they need to look at how they can get that data into the hands of their decision-makers, according to twoRead… Read more »
Talking Tech? Focus on the Outcome
When many top technologists and data scientists discuss what they do, the first words out of their mouths won’t be about the technical daily grind.
3 Things Colleges Can Teach Agencies About Cybersecurity
The COVID-19 pandemic has forced both government and higher education to think more about remote data and other cybersecurity concerns.
Takeaways on Trust Today in Government
Agencies desperately depend on citizen trust to achieve their missions, which makes mistrust a stumbling block of major proportions.
3 Steps for Battle-Ready Data
Using these three key strategies to mine data for wins can help governments restore fiscal health and revitalize community economies.
Improve Resilience in the Era of More
Believe it or not, data largely determines organizational resilience. If agencies have the information at hand to make decisions, they can successfully anticipate and respond to challenges.