Posts Tagged: data

When Security and Speed Are Aligned

This interview is an excerpt from our recent guide, 30 Government Innovations That Mattered in 2015 which examines 30 government case studies that explore innovation at all levels of government. Innovations that spanned the government job spectrum from human resources to cybersecurity and back again. Security and speed are generally concepts that are incongruous for the publicRead… Read more »

Should You Be a Data Scientist?

Paradoxically, given the breadth of what “data science” means, the specific training and expertise is often very narrow. Students and young professional need to be well informed of the options and their personal strengths in programming, analytics, or subject matter expertise to apply the output of data science to their academic training.

How to Deal With the Challenges of a Cloud ERP Solution

Remember curly-cord phones, carbon copies and paper time cards? Some of us do, and some of us also remember the extraordinary leap city governments made in the 1990s from manual processes to on-site ERP systems. Wholly focused on transforming paper-based processes, these highly-customized, IT-supported ERP systems changed the way office folks worked — whether theyRead… Read more »

Get Customer Service Support from Leaders

This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Again and again the experts we spoke with said great customer service cannot happen unless employees at all levels of the organization support it,Read… Read more »

Break Down Emergency Management Silos

When disaster strikes, it’s up to a cadre of city leaders to deploy the necessary resources to minimize the damage and safeguard their city’s population. Emergency managers set immediate and long-term strategies to reduce negative impact, often in collaboration with officials in other agencies and departments. In contrast, first responders provide real-time, on-the-ground support toRead… Read more »

Take the Data and be Transformational

Ever wonder if technology really does make our life easier? Is all of the data we collect really worth the time and energy? Sometimes we feel so overwhelmed with the minute details and intricacies of technological data collection that we fail to see the big picture. According to B. J. Walker, Director at Deloitte Consulting, itRead… Read more »