How can new leaders quickly gain situational awareness? How can they harness ongoing processes like budget formulation and performance reporting as inputs for decision-making? How can they use and integrate expertise such as risk management and strategic foresight into actionable information?
Today’s leaders rely heavily on data-driven decision making to solve complex problems that have a direct impact on their businesses and their missions. Stakeholder concerns regarding the successful operation of their organization typically revolve around so much more than just data quality that it’s oftentimes overlooked. In reality, data quality is one of the most… Read more »
Are you faced with an ethical dilemma? Work through this handy checklist from CRMlearning based on “Ethics 4 Everyone” by Eric Harvey and Scott Airitam. Before you take action, ask yourself… Is it legal? Does it comply with our rules and regulations? Is it consistent with our organizational values? Will I be guilt-free if I doRead… Read more »
I’m a data geek. I’ll own that. I love what data can do, what it can inform, what it can tell me. I constantly find myself mentally connecting conversations I’m in and meetings I’m part of to the data that could best inform the discussion or the decisions. It’s a bit of a problem. AsRead… Read more »
Let’s assume that, as an IT leader and decision maker, you understand the importance of clear and efficient communications. Whether with superiors, subordinates, peers, vendors, or customers, good communications are a key ingredient to your success. And you’ve probably read or heard somewhere that 93% or some similar percentage of interpersonal communications are non-verbal; thatRead… Read more »
Suppose you are an IT decision-maker (and who in IT doesn’t have to make decisions regularly?). For that matter, forget the “IT”. What drives your decision-making? Let’s assume that you would like to consistently make decisions so as to have the maximum positive (or least negative) impact on your own personal well-being. Does this soundRead… Read more »
It has been almost a month since I wrote my “Does Your Team Look Like The Avengers” blog post and I am still stuck on this movie! You might ask, “Erin, why can’t you let it go already?” Well, it IS a doggone good movie. But it’s also because I realized that there are yetRead… Read more »
When I’m faced with a tough, personal decision, I’m one of those people who makes lists of the pros & cons to my options … especially when it comes to accepting (or passing on) a job offer. But using this method has always left something lacking for me because, in the end, I still haveRead… Read more »
I used to say “If I” a lot… If I was the boss. If I had a million dollars. If I was the president. If I was the head coach of the team. As I get older, I keep on thinking it’s easy to criticize those with “If I” Now I’m focused more on gettingRead… Read more »