Delaware’s Path to Digital Service Delivery
In late April, millions of Americans filed for unemployment benefits, overwhelming government IT systems. But Delaware’s Labor Department website didn’t crash, not even once
In late April, millions of Americans filed for unemployment benefits, overwhelming government IT systems. But Delaware’s Labor Department website didn’t crash, not even once
Like offensive lines create space for running backs to sprint into record books and quarterbacks to etch their name onto MVP trophies, government technology departments often lead agencies to their goals.
The state is piloting an agile integration platform that will make it easier for microservices and application programming interfaces to quickly retrieve and connect data from multiple state systems.
Delaware CIO spoke to GovLoop about overhauling the state’s voting system, what has changed and what has stayed the same about his cybersecurity concerns.
In an interview with GovLoop at the National Association of State Chief Information Officers (NASCIO’s) 2017 Midyear Conference, James Collins, CIO of Delaware, discusses the importance of centralization to unified experiences for citizens and better state services.
We’ve all been on the dreaded tech support line — languishing in despair as the wait time increases and real help seems like a distant dream. There has to be a better way, right? If only the government could find one. The Delaware Department of Technology found that solution.
There has been some pretty good discussion lately going around the Interwebs about what Gov 2.0 and open government looks like. I can’t say that I agree with everything that has been thrown out there with a Gov 2.0 label on it, but I can say without equivocation that this is the opposite of OpenGovRead… Read more »