What’s in Store for the Rest of 2024 (and Beyond)
A GovLoop featured contributor offers seven predictions for government technology in 2024 and beyond.
A GovLoop featured contributor offers seven predictions for government technology in 2024 and beyond.
The need for public-sector user experience (UX) professionals is continuing to grow. Here’s why the government UX field is thriving, while the private sector is trending downward.
Cloud-based technology is a key element of government IT modernization, and a zero-trust cybersecurity approach can help agencies protect it.
Government agencies make ample use of PDFs, but it’s an inhospitable format for low-vision users, people who use screen readers, and individuals who access government websites via mobile devices. PDFs do not, in other words, make government more accessible.
AI-powered automation is transforming various aspects of government operations, IT, and application delivery. Government agencies are using AI-powered automation to help with mission delivery, to build resilience, to upskill employees, and enhance trust in government.
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
Here’s how to implement a robust identity verification system that doesn’t unfairly exclude people from services they deserve.
One very impactful way to improve public service delivery is to create tools to help operational staff do their jobs more effectively or efficiently.
Starting May 1 through June 15, public sector organizations across all levels of government in North America can nominate individuals, teams or projects within seven categories to recognize excellence in communications, service delivery and digital transformation.
Tasked to do more with less, government agencies are looking for ways to lighten the burden on overloaded IT teams while also elevating the level of citizen service. Automation offers a way forward.