5 Strategies for Evaluating Payment Platforms for Government
Constituents expect a wide range of payment options for government transactions. Here’s what to look for in payment platforms.
Constituents expect a wide range of payment options for government transactions. Here’s what to look for in payment platforms.
Why is your agency still using on-premises hardware and software? It’s easy to see you should be migrating to the cloud.
Access to justice is a fundamental right. With connected online tools, courts are fulfilling that promise with equity.
The White House’s latest Executive Order is pushing agencies to build better citizen experiences. Here are three tips to help agencies seize the moment.
Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness
Tasked to do more with less, government agencies are looking for ways to lighten the burden on overloaded IT teams while also elevating the level of citizen service. Automation offers a way forward.
They shared their thought process for fostering competencies around data-driven customer experiences for digital services, plus more.
Here’s what the Colorado Digital Service learned from using human-centered design to guide COVID-19 response efforts.
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.
In the face of complex problems, many innovators in government sign onto a simple-solution idea, and in Rhode Island, that has sparked change.